Emotional Ownership and Employee Commitment of Telecommunication Firms in Port Harcourt, Rivers State

Authors: Orupabo, Bernardine and Dr. C. Obara

Abstract:
The study examines emotional ownership and employee commitment of telecommunication firms in Rivers State. The cross sectional survey design was used in the study. The study population embraced 178 employees drawn from telecommunication firms in Rivers State whose study sample was derived through census based on the focus of the study. Data was analyzed and results presented in tables showing the mean and standard deviation. The hypotheses were tested using the Spearman Rank Order Correlation Coefficient. The findings revealed a positive and significant relationship between emotional ownership and employee commitment using the Pearson Product Moment Correlation tool at a 95% confidence interval. The study concludes that Emotional Ownership: Empowerment, Recognition, Involvement and Profit Sharing significantly influences employee commitment of telecommunication firms. It was therefore recommended that the leadership of telecommunication sector should adopt the tested attributes of emotional ownership in the study to drive commitment of employees in the telecoms industry in Rivers State.

Keywords: Emotional Ownership, Empowerment, Recognition, Involvement, Profit Sharing, Loyalty, Creativity

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