Enterprise Hierarchy Management: Reinventing Administrative Control Efficiency in the Public Service

Authors: Elsie Emmanuel Eneyo and Professor Patrick Nwinyokpugi

Abstract:
This study examined the relationship between Enterprise Hierarchy Management and Administrative Control Efficiency of the Rivers state Civil Service. As a cross sectional study that adopted the macro level analysis, a census of principal officers of the 26 civil service ministries in Rivers state were covered. Thus, 108 principal officers in the rank of permanent secretary, Director-Administration, Director-Finance & Administration, Director-Planning and Research were studied. The structured close ended questionnaire was used to gather the study data on the test of the dimensions of Enterprise Hierarchy Management (Rules Supremacy, Span of Control, Chain of Command and Discipline Architecture) and their relationship index with Administrative Control Efficiency. The data gathered were statistically analysed using the Spearman Rank Order Correlations statistical tool and presented with the aid of SPSS version 20. Findings of the study revealed strong positive significant relationships between the tested dimensions of Enterprise Hierarchy Management against the measures of Administrative Control Efficiency(Commitment and Compliance) in Rivers State civil Service. Findings also revealed positive significant moderating effect of Organisational Culture on Enterprise Hierarchy Management and Administrative Control Efficiency in the Rivers State civil service. Based on the findings, the study concluded that there is positive significant relationship in the study dimensions and the measures thus, the study recommended that the identified indicators of Enterprise Hierarchy Management should be encouraged in Rivers State civil Service so as to enshrine efficiency of Administrative Control.

Keywords: Enterprise Hierarchy, Administrative Control, commitment, Compliance, Organisational Culture, Span of Control, Chain of Command, Rules supremacy.

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