Public Sector Efficiency: The Electronic Administration Denominator

Authors: Oba-Davies, Edith Ihunna And Prof. Patrick N. Nwinyokpugi

Abstract:
The purpose of this study was to examine the relationship between e-administration and work efficiency of public sector organization Rivers State, Nigeria. The study adopted the quasi-experimental research design. A total of 22 public organizations in Rivers State form the study population. A census of (4) principal officers of the 22 public organizations was done to represent the study population frame, bringing the total population frame to 88. Looking at the finite nature of the study population, the entire population were studied using census. The Data collection was gathered through structured closed ended questionnaire and analysed using the Pearson Product Moment Correlation Coefficient Statistics and presented with the aid of SPSS version 20.0 for interpretations. The results of analysed data showed that, the dimensions of e-administration which include; e-archiving, e-payment system and e-communication significantly correlated positively with the measures of work efficiency being collaboration with cost reduction and time minimization. The finding also showed a high moderating effect of information and communication technology on e-administration and work efficiency of public sector organizations in Rivers State, Nigeria. Relying on the empirical findings, the study concluded that e-administration has positive significant relationship with work efficiency. We therefore recommended that, the dimensions of e-administration: e-archiving, e-payment system and e-communication identified in this study should be utilized as it enhances work efficiency measures of cost reduction and time minimization.

Keywords: E-administration, E-archiving, E-payment, E-communication, Cost Reduction, Communication Technology, Collaboration

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