Digital Information Accessibility and Information Management Success of Telecommunication Firm in Port Harcourt

Authors: ALALIBO, Obelem, O., DICK, Aa-nu Sunday and NWOGU, Amazuruchi

Abstract:
The main aim of the study was to ascertain the relationship between digital information accessibility and information management success of telecommunication firms in Port Harcourt. The study employed the dynamic capability theory as the baseline theory underlying the study. The study adopted the explanatory research design, using a cross sectional approach. The targeted population comprised the entire leadership of the four functional and operational telecommunication firms in Port Harcourt. As a macro study, the researcher adopted a census approach, however, five (5) managers were chosen from branch offices of the four (4) functional and operational telecommunication firms in Port Harcourt, giving us a sample of one hundred and twenty (120) managers. Data for the study was collected using structured close-ended questionnaire. Administered and retrieved data was analyzed using the Spearman Rank Order of Correlation Coefficient, with the help of Scientific Package for Social Science (SPSS). The findings revealed that there is a positive and significant relationship between digital information accessibility and information management success of telecommunication firms in Port Harcourt, Nigeria using the Pearson Product Moment Correlation coefficient at 95% confidence interval. From the findings made, the study therefore recommended that; the tested attributes of digital information accessibility in this study should be adopted by telecommunication firms in Port Harcourt, so as to enhance information management success of telecommunication firms in Port Harcourt..

Keywords: Digital Information Accessibility, Indexing/Cataloguing, Search Optimization Techniques, Information Architecture, Information Availability, Information Accessibilit

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