Electronic Communication and Job Performance in Money Deposit Banks in Rivers State

Author(s): GBAFAH, Beauty Lemabari, NWIKINAKA, Lebari Blessing and OFORI, Queeneth Namumiin

Abstract:
The study investigates relationship between electronic communication and job performance of two (2) selected Organization in Port Harcourt, Nigeria. The cross-sectional survey design was adopted. Data were drawn from ninety (90) administrative and managerial employees. The instrument used for Data Collection is Questionnaire. A total of seventy-six (76) copies retrieved were analyzed. Correlation Statistics was used to test hypotheses. The findings showed that there is a significant relationship between instant messaging and electronic mail and job performance. It is also observed that there is a significant relationship with electronic communication and job Performance. The findings of this study clearly show that electronic communication has become a vital tool for improving job performance in money deposit banks in Rivers State. In today’s fast-paced banking environment, relying solely on traditional communication methods is no longer effective. Electronic communication is not just a supportive tool but a strategic asset for money deposit banks in Rivers State. And recommended that when effectively managed and properly utilized, it leads to improved efficiency, stronger collaboration, quicker decision-making and ultimately better job performance..

Keywords: Electronic Communication, Job Performance, Cultural context, Instant messaging and Productivity

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